Contact Us

This Contact Us page lists the official customer service and business identity information for Vbrio so customers can verify who operates the store. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: 118TH AVENUE ASSOCIATES, LLC
Store Name: Vbrio
Physical Business Address: 11800 30TH COURT NORTH, PINELLAS PARK, FL, 33716, US

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@vbrio.shop
Business Phone Number: +13142039978

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

For faster support, customers should send one clear message per order issue and include any photos or measurements that help us review the request. For condition-based questions, photos of the item and packaging are more useful than general descriptions alone.

Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed.